How to use mLock

Two ways to order: right on the website or via the Telegram bot. Both share the same account and balance.

Ordering on the website

  1. Create an account and sign in.
  2. Add funds to your wallet with PayOS (bank QR) — credited right after payment.
  3. Open Place order and pick the service you need.
  4. Enter the device IMEI / Serial: an IMEI is exactly 15 digits; a Serial is 8–12 letters and digits. Services marked (BULK) accept many lines at once, one device per line, up to 50 per submission.
  5. Place the order — track its status and result under My orders; the result is also emailed to you.
  6. An order that has not been processed can be cancelled if the service allows it; if a result looks wrong, use the Report button in the order details.

Using the Telegram bot

@mlock_bot

  1. Press /start, choose Log in and enter your web username and password — the message containing your password is deleted automatically.
  2. Once linked, the bot shows your balance and buttons: Balance, Place order, My orders, Find order, Language.
  3. Order right inside the bot: pick a service, send the IMEI / Serial, confirm — payment and tracking work just like on the web.
  4. The bot messages you when an order gets its result, and whenever a new order is placed from the web or the API.
  5. Change the bot language with the Language button — the choice also applies to the website and result emails.
  6. To unlink your account, press the Unlink button in the bot menu.
Good to know
  • Double-check the IMEI / Serial before sending — once an order has been sent to the supplier it cannot be cancelled.
  • Price and processing time are shown on each service; bulk orders are forwarded to the supplier gradually.
  • Need help? Use the chat button in the corner of the screen or message the Telegram bot directly.